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GCCs & Shared Services

Stories, briefings and ideas from Makhana Mornings.

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11 published stories

Conceptual illustration of one professional with travel luggage beside a role brief listing skills, responsibility and location, examined through a magnifying glass. It represents the role-fit test for returning technology workers, without depicting migration volumes, a net inflow or guaranteed hiring.

Number of tech professionals returning from the US nears last year’s total

Xpheno estimates that 12,700 technology professionals returned from the US through September. More people still moved in the opposite direction, while returnees face a selective Indian job market.

Makhana Mornings15 October 20263 min read

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Illustration showing specialised GCC teams in India managing AI, cloud, cybersecurity, and global technology operations.

GCCs & Shared Services

GCCs are no longer hiring more people. They are hiring different people.

Learn how AI is reshaping hiring, salaries, and talent demand across India’s fast-growing GCC ecosystem.

Makhana Mornings!4 June 20265 min read

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Team working together on laptops in AI research office with video call

GCCs & Shared Services

India’s tech hiring shift is changing offices as much as jobs

Learn how AI-driven hiring and flexible workspaces are reshaping India’s IT ecosystem

Makhana Mornings!12 May 20264 min read

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Team analyzing global operations data on a large digital dashboard in an office

GCCs & Shared Services

India’s GCC ecosystem is moving beyond headcount growth

Learn how AI is reshaping hiring strategy inside India’s GCC ecosystem

Makhana Mornings!12 May 20264 min read

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Map showing India connected to major global cities representing worldwide business and economic network

GCCs & Shared Services

India’s GCC boom is no longer about cost it is about control

Learn how global capability centers are becoming the core of global business operations

Makhana Mornings!7 May 20263 min read

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skyline with office spaces representing growth driven by global capability centres in India

GCCs & Shared Services

Bengaluru dominates office leasing as GCCs drive half the demand

Global capability centres are now the biggest force shaping India’s office market

Makhana Mornings!20 April 20264 min read

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Illustration of a digital cube with a missing puzzle piece showing a question mark, representing the challenge of measuring ROI from AI investments in India’s Global Capability Centres.

GCCs & Shared Services

India’s GCCs Are Spending Billions on AI, But Where’s the ROI?

AI adoption inside Global Capability Centres has surged, yet the financial returns remain elusive as leaders struggle with visibility, measurement, and integration gaps.

Makhana Mornings!30 October 20253 min read

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Digital illustration of India’s major tech cities connected by glowing networks, representing the rapid growth of Global Capability Centers and rising office demand by 2030.

GCCs & Shared Services

India’s GCC Boom: 2,500 Centers by 2030 to Reshape Office Demand

ICRA forecasts India’s Global Capability Centers to grow from 1,700 to over 2,500 by 2030, driving a record wave of Grade A office leasing across major cities.

Makhana Mornings!17 October 20254 min read

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